{session.loggedInUser | ternary session.loggedInUser.fullName ''}
{session.loggedInUser | ternary session.loggedInUser.email ''}

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Payment Cards: Strong Customer Authentication

There are some new regulations regarding Strong Customer Authentication (SCA): https://www.fca.org.uk/consumers/strong-customer-authentication

Banks in the UK have until September 2021 to implement this:

Strong Customer Authentication (SCA) is a new European regulatory requirement to reduce fraud and make online payments more secure. To accept payments and meet SCA requirements, we need to build additional authentication into our checkout flow.

SCA requires authentication to use at least two of the following three elements:

  • SOMETHING THE CUSTOMER KNOWS (e.g., password or PIN)
  • SOMETHING THE CUSTOMER HAS (e.g., phone or hardware token)
  • SOMETHING THE CUSTOMER IS (e.g., fingerprint or face recognition)

Therefore please add your card again to our system which will trigger the SCA compliance.

Login to www.netistrar.com

Click Menu > My Dashboard > My Account

Click Manage Payment Methods

Click Add Payment Method

Add the card again

At that point Stripe will check the card again for SCA

At the point you add your card to the dashboard, if the bank requires second authentication a pop up will appear redirecting you to your bank to preform 2FA with your bank (this is all handled by Stripe). If nothing pops up at this point then, you should be fine for future payments.