What if I forget my password?

To maintain security, Netistrar will never keep your password, but we can help you reset it.

Click the “forgot password” link in the login screen. We will ask you to answer one or more of the security questions you selected when you created your account. (Make sure you pick questions to which you can remember the answers, or that you’ve stored the information in a safe place.)

We will send an email to the address on our system. The email has a temporary password and a link. Note the temporary password and click on the link. Enter your temporary password. You will now be invited to reset and confirm your new password. Please store the new password safely.

If you forget the answers to your memorable questions, contact us and we will take you through further security checks.